|
|
| | Dear Mr. Wagner,
I learned recently that you have been appointed the new manager for the Guilford Prudential office. Under these circumstances, I think it's important that you learn as much as you can, about your agents, as soon as possible.
I recently sold my home through Bob Ferrigno. As a matter of fact, the home was sold in two days...probably unheard of in today's market.
I contacted Bob about two months before I was going to sell the house. He was unstoppable from that point until the day of the closing.
I told him that I wanted to do about $15000.00 worth of work prior to putting the house on the market and needed his expertise in advising what I should do to make the house more marketable. After walking through the house, he gave me a hand written list of items that should be attended to and even advised me of probable costs. When I had trouble contacting qualified vendors, he would offer suggestions. When I needed a gentle nudge, he provided that also.
He not only did a virtual tour of my house, but also put it on a number of "hot" video sites. In addition, he gave me a booklet containing pictures and all the vital statistics about my house. I'm sure that if he needed to show the house to more than one buyer, he would have given one to each prospect.
I was not privy to any of his meetings or conversations with the eventual buyer, but when I first met the buyer, he told me immediately how satisfied he was with Bob.
When we were forced to delay the closing, Bob came out to visit me, helped to calm me and advised me of all my alternatives.
Bob always gave more than he promised. In fact, my sister-in-law is now looking to buy a home and Bob will be her agent.
Good luck in your new position and please feel free to call on me for any recommendation that Bob may need.
Sincerely,
Joe Amatruda
| |
| Dear Bob,
I have made several attempts to express our appreciation for your kindness. The depth of kindness Jim and I feel for all you did is unmeasurable. You handled our situation with gentileness and compassion.Jim and I were off the human spectrom of emmotions with reaching an agreement to move and you gave us all the space, time, and understanding we needed.
Our first experience with you was a little over two years ago when we walked into the agency and you were on floor duty. We were looking for a condo and at that very moment you took us un der your care and we found just what we were looking for in one day. We had just experienced working with another agent for a year.
Now unfortunately, Jim has found condo living too restricting and acquiring a large dog,he has decided that we had to buy a house.
I remember calling you after 9PM on a Saturday evening so upset, and you said you would be over on Monday and we would talk. After much discussion, you told us to think it over well.
Within one month at some ungodly hour, I called you in an emotional state. Again ,you showed genuine compassion as you were put in a position where none of us would choose to be in. I remember you saying you would find something comparable and that you did.
The day we found our new home, you talked to the seller's agent and good things happened. Our condo sold in two weeks, above the asking price, and a good $20,000 more than we had thought. We had to be out and I hope you realize how grateful we are for you finding us temporary housing where our dog "Cassie" would be able to stay with us.
I personally have benefitted from your positive attitude. I remember you saying "Life is good" and I find myself feeling that also.
Our prayers and wishe for you are that life will be as good to you as you have been to us.
Nancy and Jim Foley
| |
| Dear Bob,
We did it! We are so thrilled with our new home! As you know we looked at many, many houses over this past year and each time when Cass and I were hesitant you would tell us not to settle if we weren’t sure. I am so happy we didn’t. Over the year you were always so encouraging and honest about your thoughts. We really appreciated that especially because this was our first time buying a house. It would have been a lot less of your time taken up if you convinced us to buy the first house we saw, but that is not like you. You pay attention to the needs of your clients and you wanted us to be happy. Thank you for all your hard work and diligence. You are an exceptional realtor. Thanks again, for coming to the closing with us as well, you truly were there every step of the way.
With much gratitude,
Cass and Amy Burrell
AMY & CASS BURELL | |
| Dear Bob,
It's done !!!
Accepting responsibility and putting forward a conscientious effort are characteristics not often found in today's workplace. It is a rare occaision to find an individual who takes his/her job seriously and is not affraid to go the extra mile.
You Bob, are one of those exceptional individuals. You accepted the task of selling my house under difficult circumstances. You met the challenge with enthusiasm and a positive attitude. Your "game plan" for marketing afforded my property extensive exposure and your advice was always sound and effective.
Having encountered a traumatic unsuccessful six month selling experience, you were able to re-establish my trust, and quite often, give emotional support whenever necessary. The result- you sold my home in only 5 days. Quite an accomplishment.
Thank you. I have benefitted from your professionalism as well as your compassion.
Most Sincerely,
Jean JEAN GARITTA | |
| Bob was extremely sensitive to our situation- needing a new home.We left a house we lived in for years and Bob was not only professional, he listened to us. Bob is in the process of closing my son's condo. Bob's a great guy- We will always recommend Bob Ferrigno.
Mr.& Mrs. Joseph Desenti
East Haven, Ct. | |
| Bob was totally supportive of us at this time in every aspect. He gave us his cell phone # so that we could reach him. His kindness got us thru some very tough times. We were so pleased that we asked him if he would be the agent on my husband's business bulding.I feel words could never express all that Bob did for us. His sincerity and kindness to us was a gift.
Mr. & Mrs. Jim Foley
North Branford, Ct. | |
| Buying a house can be a very intimadating process. Bob Ferrigno was a professional and a friend to the very end. Correction, we will always look upon him as a friend and a member of our family. He treated us with such meticulous care and attention. It was very comforting to know that he was watching out for our best interest. Bob went above and beyond to insure that we knew what we were getting into. He made sure we understood everything we read and signed.(He explained everything in detail.) There was no pressure or "Salesman type arm twisting." Whenever anything went wrong with our mortgage process or closing date, Bob handled it, and gave us the reassurance that we needed. I want to commend his superiors for hiring a true professional.
Renee Palmieri
New Haven, Ct. | |
| Bob was outstanding. My condo sold the first day. I couldn't be more pleased.
Jerry Ainsworth
Branford, Ct. | |
| Bob was awesome! Very responsive and proactive in selling my property.
Wendy Natter
Guilford, Ct. | |
| Bob made this potentially stressful time in our lives very pleasant. We are very happy with both the sale of our home and the purchase of our new one.
Mr. & Mrs. Matt Young
Killingworth, Ct. | |
| Bob Ferrigno made the purchase of our first home a very pleasurable experience. Bob made it very clear that he truly cared more for our needs than his commission in selecting properties and I couldn't possibly say enough about his performance and I will refer everyone I know to Bob.
Robert Piccirillo
Wallingford,Ct. | |
| Strong advocate prior & at closing with really nasty selling Real Estate Management Co.
Adrienne Biondi
Branford, Ct.
| |
| Bob was a great asset on the sale of my condo. He made it as effortless as possible for me and directed me thru the entire process. He also made a better assessment on the price I could expect for the condo and managed to get a buyer at almost the asking price. I would definitely recommend Bob to others.
Dr. Andrew Nekers
East Haven,Ct.
Hi Bob
I just wanted to thank you for helping us find Jeff a home. It was a pleasure to
work with you. We found you very personable and very accommodating. I would
deffinatly recommend your services. I also enjoyed meeting your wife and hope we
have the chance to meet again.
Again Many thanks
Laura
Yale New Haven Hospital
| |
|
HELPING YOU BUY AND SELL YOUR HOME WITH THE UTMOST OF CONFIDENCE AND TRUST.
Website design and hosting by iHOUSE ®
|
|
